dreams resort cancellation policy

To find out more information about our dynamic organization and becoming a franchisee, please visit our Development section. We loved our stay, and we can recommend the hotel. Island rentals are not available during the weeks of Easter, Christmas and New Year's. Hotel Reservation Network | 2023 Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. Any change to your arrival or departure date or room type is subject to the Hotels availability at the time the modification is requested and may change the rate and/or require payment of cancellation fees. Their ideas may be good and could work, but they showed us was not up to the expectations of their product. Posting guidelines Get notified about new answers to your questions. The Standard Exchange Rate in Belize is approximately US$1 to BZ$2. Marc's voicemail is full so could not leave message today and customer service who never answers, all u get is recording stating all their reps are busy with other callers so left message with them. I am no longer a timeshare owner. What payment methods are accepted in Dreams Playa Mujeres Golf & Spa Resort? 31-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. I would say this is by far the BEST company I've dealt with in this process of getting out of my timeshare. The Standard Exchange Rate in Belize is approximately US$1 to BZ$2. Can I store my bag in Dreams Playa Mujeres Golf & Spa Resort Cancun? Definitely would recommend! 31-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. It is mandatory to procure user consent prior to running these cookies on your website. They then tried to show me the sales of my property. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. The private bathrooms include a separate toilet, and comforts like a hair dryer and a shower cap. Third and Fourth persons sharing the same room pay the same rate per person. The reservation is non-refundable, and the credit card provided will be charged the full amount at the time of booking. Check-in: 4:00pm A comfortable stay at the property awaits you with a wellness centre featuring a beauty therapy, pedicure and manicure. I said I saw none and he finally was able to find the right resort. The restaurant was located within 900 feet. Contact the Reservation Team if you need help booking your stay. Unused portions of Packages (meals and/or activities etc.) If you are placed into quarantine, our cancellation and rescheduling policies still apply. Set approximately 25 minutes' walk from Dolphinaris Barcelo, the 4-star Dreams Aventuras Riviera Maya Hotel Puerto Aventuras is located near CEDAM Museum. Want to know something else? Upon arrival, we require a valid credit card or debit card. All rates are in USD and includes all taxes / fees. Less than 30 days prior to arrival date, guests are entitled to NO refund. Maximum occupancy for each cabana is 2 persons in Standard Cabana and 4 person in the Suite Style Cabana. Thank you RCS and thank you Tetesa!! Booking Website Dreams Palm Beach Punta Cana Cabeza de Toro, La Altagracia, Cabeza de Toro, 23000 Punta Cana, Dominican Republic +1 809-552-6000 Dreams Palm Beach Punta Cana - Punta Cana With a casino, convention center, and outdoor free-form pool, this beachfront resort overlooks the Caribbean Sea. Check out the most frequently asked questions about our hotels below. Cut-off times are based on the experiences local time. of the guest is required upon check-in. are subject to change without notice according to local law. Accordingly, our travel consultant shall advice you the amounts payable at the time of booking. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. I was contacted by resort cancellation services about the sale of our timeshare. We recommend booking a free cancellation option in case your travel plans need to change. (Score!). All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Belizean Dreams Resort, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, managers, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19. Good news. Carretera Federal 307 Km. All additional meals, transportation, drinks and/or tours etc. Photo identification must also match the name that is on the reservation. Guests moving from High to Low Season will not be compensated for the difference. 7.5 Zona Hotelera, Cancun, Mexico, Birch Tower, 1622 J. Bocobo Street, Manila, Philippines, 1745 James Ave, Miami Beach, United States, 318 20Th Street, Miami Beach, United States, 2A-4A Ton Duc Thang Street, Ho Chi Minh City, Vietnam, 485 Veterans Blvd, Redwood City, United States, Avenida 10 , Esquina Calle 26, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 50 Laird Street, Long Branch, United States, Secrets Playa Mujeres Golf & (adults Only) Resort in Mexico, Secrets The Vine (adults Only) Resort in Mexico, Home2 Suites By Hilton Airport, Tx San Antonio. 30 days or less will NOT be entitled to any change of date option. All rates are subject to change without notice. Dreams Playa Mujeres Golf And Spa Resort All Inclusive. How secure is your website? Browse nearby Belize Internet Marketing & Website Design, We accommodate adults only and guests must be 18 years of age or older to book and stay at Coco Plum Island. 120 or more days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 100% of this balance will be refunded. Login to access all your Sea Island accounts, Reservations: 61-89 days prior to arrival date, guest will be subject to a US$225.00 rescheduling fee. Belize is located in the jungle tropics, known for its melting pot of diverse cultures and pristine one of a kind landscape, architectures, flora and fauna. Guest moving from High to Low Season will not be compensated for the difference. We have been trying to reach and have left messages on their voicemails for about 3 weeks and have gotten no response from anyone. The hotel management declines all responsibilities for valuables left in the room after check out. Rescheduling Cost for such request is as follows*: *Policy Exception: Date Change Requests on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. There is a $200 USD/$400.00 BZE administration fee for all cancellations; this fee will be deducted. The property was in the very good location and well priced. Pax Global Media. Guests moving from Low to High Season will be expected to pay the difference. Find a Dreams Palm Beach cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We want to thank Teresa for assisting us in getting out of all 4 timeshares and getting our money back from the other companies. *Policy EXCEPTION: Cancellation on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Non-refundable balance (check or wire transfer only) is due 120 days prior to arrival. Design by Amadeus Hospitality, current and coming-soon Dream destinations. We apologize for this unacceptable behavior that you received. Each of the properties in our Dream Hotels collection is committed to the highest levels of customer care before, during and after your stay. The actual amount is left totally to your discretion and dependent upon the quality of service. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. All rates are per couple for all packages and are based on double occupancy. 31-89 days prior to arrival date, guests will be subject to a US$225.00 rescheduling fee at each resort. Necessary cookies are absolutely essential for the website to function properly. You agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. For bookings requiring ten or more rooms, we recommend calling our group sales team directly for information about reserving a block of rooms at a discounted rate. At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. Dollars Guests are NOT allowed to switch between Coco Plum Island and Belizean Dreams resorts during their stay with us. For non-US hotels, the rate confirmed in USD may be converted to local currency by the Hotel at the time of your stay, based on the exchange rate used by the Hotel and the rate is subject to exchange rate fluctuations. Our hotels are committed to helping you stay connected. All rates are based on double occupancy in each bedroom. Applicable taxes, service charges, and value-added tax (VAT), if applicable, will be added to the hotel bill unless indicated as a package feature. Reasonable base for exploring Puerto Aventuras. You can engage in various activities, such as kayaking, sailing and archery. All Rights Reserved. There will be a minimum $500 cleaning charge assessed if it is determined that there was smoking in the guest room during your reservation period. In-house World restaurant serves international cuisine for breakfast, and dinner can be enjoyed at Gaucho Grill. Playa Mujeres Golf & Spa Resort. Where is the Dreams Aventuras Riviera Maya? Guest moving from Low to High Season will be expected to pay the difference. If they are not labeled as such, you cannot derive any rights in the event of obvious errors or mistakes. PRIOR TO THE COLLECTION OF PAYMENT BY CHARGING YOUR CREDIT/ DEBIT CARD COCO PLUM RESERVES THE RIGHT TO RECONFIRM RATES AND CHANGE ACCORDINGLY. Hopefully, you have one. There is nothing too small or big and anything is appreciated. Guests are required to follow Check-In protocol and requirements, if they do not do so, they will not be allowed to Check-In and will be escorted from the resort. Package tours as well as tours included in. PET POLICY Operating Coco Plum Island is a team effort which involves a lot of behind-the-scenes staff along with our awesome front line personnel and we believe that everyone plays an important role in your stay with us. Indulge in a body treatment, a manicure/pedicure, and a massage at the onsite spa. Our Dreams Spa by Pevonia is a haven for rejuvenating body and facial treatments, soothing hydrotherapy, relaxing massages and pampering salons. Unused portions of Packages (meals and/or activities etc.) We, on the other hand would not recommend Dreams - the last two times at a Dreams resort (both in DR) they both ran out of vodka at least twice during the weeks, service was very sub-par and made our minds to not book a dreams resort again - we have been to approx. After several attempts, I finally got on a call with customer service. Package and Room Only bookings: There is a 4 nights / 5 days minimum stay, except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** which requires a 7 nights/ 8 days minimum stay; Thanksgiving week which requires a 7 nights/ 8 days minimum stay. , a manicure/pedicure, and we can recommend the hotel to helping you stay connected by. Upon arrival, we require a valid credit card or debit card,! Posting guidelines Get notified about New answers to your questions not available during the weeks Easter... Saw none and he finally was able to find the right Resort by far BEST. Pedicure and manicure far the BEST company I 've dealt with in this process of getting out my... As such, you can not derive any rights in the event of obvious errors or.... And are based on double occupancy in each bedroom mandatory to procure user consent prior to the COLLECTION of by! 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